Hackers, backed by professional criminal organizations, are targeting small and medium businesses to obtain access to their online banking credentials or remote control of their computers. They will then drain the deposit and credit lines of the compromised bank accounts, funneling the funds through mules that quickly redirect the monies overseas into their accounts.
As a business owner, you need an understanding of how to take proactive steps and avoid, or at least minimize, most threats. Use a dedicated computer for financial transactional activity. DO NOT use the same computer for general web browsing and email. Turn off the computer when not in use.
Have host-based firewall software installed on computers. Apply operating system and application updates (patches) regularly. Ensure that anti-virus/spyware software is installed, functional and is updated with the most current version. Use latest versions of Internet browsers, such as Explorer, Firefox or Google Chrome with "pop-up" blockers and keep patches up to date. Contact your information technology provider for additional recommendations to determine the best way to safeguard the security of your computers and networks.
Review your banking transactions and your credit report regularly. Do not approve transactions by batching them together; be sure to review and approve each one individually.
Responsibility and Liability for Transactions: (Business Clients Only)
We shall have no liability to you for any unauthorized transaction made using your password that occurs before you have notified us of possible unauthorized use and we had reasonable time to act on that notice. Unless otherwise required by law, in no event will we be liable to you for special, indirect, or consequential damages, including, without limitation, lost profits or attorneys' fees, even if we are advised in advance of the possibility of such damages.
Please contact us immediately to report a lost or stolen ATM or Debit Card. After hours, please call 800.535.8440.