Yes, we support downloads in the following formats:

1) Open Financial Exchange (.OFX - for Microsoft Money)
2) Personal Finance (.QIF)
3) Spreadsheet (.CSV - Excel, Lotus, etc.)
4) Word Processing (.TXT - Plain text document)

At this time, we cannot support the .QFX (Quicken) or . IIF (Quickbooks) formats required by Intuit.

Yes, our Online Banking service permits the scheduling of recurring and future dated transfers.

If you approve a funds transfer or loan payment, a "Confirmation Number" will be displayed. You may use this number if you need to refer to the transfer at a later time. The Confirmation Number will also be listed on your monthly account statement. If you make a funds transfer or loan payment using Online Banking before 3:00 PM (Central Time), on a business day that we are open, we will consider that day to be the day of your funds transfer or loan payment. However, if you make a funds transfer or loan payment using Online Banking after 3:00 PM (Central Time) or on a day we are not open, we will consider that the funds transfer or loan payment was made on the next business day that we are open. Funds transfers performed before 3:00 PM (Central Time) may be viewed on Online Banking on the following business day. Loan transfers performed before 3:00 PM (Central Time) may be viewed on Online Banking on the second business day.

Bill payments may be established with a payment date which falls on a Monday through Friday (excludes federal holidays). Payments established with a payment date of Saturday, Sunday or a federal holiday, will be processed on the next business day. Remember, the payment date is not the payment’s due date. You should establish the payment date at least 3 business days prior to the payment due date for payments being made electronically. For payments being made by check, you should establish the payment date at least 5 business days prior to the payment due date.

No, using the Bill Payment service will not change the way your payments are credited or how money is debited from your accounts.

Yes, you can cancel an electronic bill payment at any time up until 12:00 PM, Noon, (Central Time) on the business day prior to the payment date you established. Once the bill payment has been debited from your account, you CANNOT cancel or stop payment on a bill payment which has been paid electronically. You may be able to stop a bill payment paid by check by contacting our banking office before the check has cleared. You will have to contact us by telephone to determine if the check has cleared. If the check has not cleared, we will immediately process your stop-payment request. We will notify you immediately if the check has already cleared. To be effective, this type of stop-payment request must precisely identify the name of the payee, the payee-assigned account number, the amount and scheduled date of the payment, and the payee ID number from the Bill Payment "Payment History" Screen. You will incur stop-payment charges as disclosed in the current Fee Schedule.

Yes. that way you will be able to properly reconcile your checkbook with your Maple Bank statement each month.

If you request a payment for more than the balance in your account and the payment is to be made electronically, i.e. through the ACH network, in this case your payment will not be made. And, if you request a payment that will be paid by a check, the check will be written and the check will then be processed like any other check. However, when the check is processed by our bank and your account has insufficient funds to cover the check, then you may incur the same nonsufficient funds (NSF) charge for a check you may have written.

"Tips for Safe Banking Over the Internet" The Federal Deposit Insurance Corporation (FDIC) has published an online brochure aimed at informing consumers of their rights and responsibilities when banking over the Internet.